Brevo - Features, Pricing & What Users Say
Brevo is a CRM suite that combines email marketing, automation, and contact management tools - designed for businesses that want multiple marketing functions on a single platform.
What Makes Brevo Different
- All-in-one platform combining CRM, email marketing, and live chat to reduce data silos
- Free forever plan with meaningful features included
- Simple interface focused on ease of use for non-technical users
- Automation workflows built directly into the core platform
- Includes live chat functionality at no extra cost on free plans
Key Features
- Email marketing with pre-built templates
- Contact and customer relationship management (CRM)
- Automation workflows for email sequences and tasks
- Live chat for real-time customer communication
- Forms builder for lead capture
- Email sending up to 300 emails per day on free plans
- Multi-channel messaging capabilities
- Contact segmentation and management tools
Pricing
Brevo offers a freemium pricing model with a free plan that includes email templates, automation workflows, unlimited live chat, and up to 300 emails per day. Contact Brevo for current pricing on paid plans and higher volume tiers.
What Users Say
What users like:
- Simple setup process and intuitive interface for creating emails and automations
- Free forever plan available with genuine functionality included
- Built-in CRM makes contact management straightforward without switching tools
- All-in-one approach reduces the need to integrate multiple platforms
Common complaints:
- Limited information available about specific drawbacks in current reviews
- Feature depth may vary depending on pricing tier and user needs
The Company
Brevo was founded in 2012 and is headquartered in Paris, France. The company has a team of 501-1,000 employees. G2 rating data is not currently available for Brevo.
Alternatives
- HubSpot - Full-featured CRM with email, automation, and sales tools built for teams of all sizes
- Mailchimp - Email marketing platform with basic CRM and automation for small businesses
- Constant Contact - Email marketing and CRM focused on small business owners
- ActiveCampaign - CRM with advanced automation and customer experience features
Frequently Asked Questions
What is Brevo?
Brevo is a CRM suite that gives businesses email marketing, contact management, automation workflows, and live chat all in one platform. The tool is built for companies that want to manage customer relationships and run marketing campaigns without switching between multiple separate tools.
How much does Brevo cost?
Brevo uses a freemium model, meaning there is a free plan available forever. The free plan includes email templates, automation workflows, unlimited live chat, and the ability to send up to 300 emails per day. Paid plans with higher email limits and additional features are available - contact Brevo directly for specific pricing on those tiers.
Is Brevo worth it?
Users report that Brevo works well for businesses looking for a simple, all-in-one CRM and email marketing solution. The free plan has real features that make it useful without a credit card, and the interface is noted as easy to learn. Value depends on whether you need the specific combination of CRM, email, and live chat features Brevo offers, and whether you require features available only on paid tiers.
What are the best Brevo alternatives?
HubSpot offers more advanced features and scalability for growing teams. Mailchimp is simpler and better for email-first businesses. ActiveCampaign provides more powerful automation for complex workflows. Constant Contact focuses specifically on small business needs. The best alternative depends on your team size, budget, and specific feature requirements.